These are the rules for playing Stapel and for buying coins in it, in plain language. Playing is free. You never have to buy anything: every look in the game can also be earned by playing. This is a translation of the Afrikaans terms; if the two ever differ, the Afrikaans ones apply.
1. Who we are
Stapel is made and sold by (Electronic Communications and Transactions Act 25 of 2002, section 43):
- Legal name and status
- Sportscard Trading (Pty) Ltd, a private company (known on Google Play as “Lekker Local”)
- Registration number and place
- 2026/492510/07, registered with the CIPC in South Africa
- Director
- Anandre Groenewald
- Physical address (also for legal documents)
- 39 Delport Avenue, Oatlands, Krugersdorp, 1739, South Africa
- Phone
- +27 81 264 6506
- lekkerlocal.apps@gmail.com
- Website
- stapelspel.pages.dev
- Industry bodies and codes
- We are not a member of a self-regulatory or accreditation body and do not subscribe to a code of conduct or an alternative dispute resolution code. Section 11 explains where you can complain.
2. The game and these terms
Stapel is a free game for phones and the web: you build a tower, fish from the top of it and ride the river. By playing, you agree to these terms. When you buy coins, the terms that applied on the day you bought them apply to that purchase.
The game is meant for players aged 13 and older.
3. Under 18? Ask a parent first
If you are younger than 18, you need permission from a parent or guardian before you buy coins. If a child bought coins without permission, the parent or guardian can contact us (section 1) and we will help to cancel and refund the purchase, as section 39 of the Consumer Protection Act 68 of 2008 provides. Parents can also switch on purchase approval in Google Play (Settings → Authentication / Family).
4. What coins are
- Coins (🪙) are game points. You earn them by playing, and in the Play Store app you can also buy them.
- Coins are not money. They have no value outside the game, can’t be exchanged for money or anything else, can’t be cashed out, and can’t be sold, given or sent to another player or account. They give you a personal licence to use them in Stapel; they don’t become your property.
- Bought coins work like earned coins: they buy anything in the game (looks such as block skins, backgrounds, cranes and outfits, power-ups and “🔁 One more try”). Everyone has the same limits: a fixed number of extra tries per Daily Tower and one power-up per tower, whether you buy coins or not. Only coin matches are played with coins you earned: players never bet money against each other.
- Bought coins are kept with your Google sign-in, so that they are safe on a new phone. That is why you have to sign in before you buy.
- There are no prizes of chance for sale: you always see exactly what you get before you pay.
5. Buying coins: price, payment and delivery
- What you get: the number of coins on the pack, nothing else.
- Price: shown in rand on the pack and again on Google Play’s payment screen. It is the full price, including VAT; there are no delivery or other costs. Google charges the VAT and pays it over to SARS.
- Payment: only through Google Play’s own payment system, with the payment method in your Google account. We never see or keep your card or bank details; Google’s payment security protects them.
- Before you pay: Google Play shows the item and the price, and you can cancel there before you confirm.
- Delivery: immediately, once Google confirms the payment and our server has checked it with Google. If the coins don’t arrive within a few minutes, contact us with the order number in your Google receipt.
- Your record: Google emails you a receipt and keeps every order in your Google Play order history; the game also shows your purchases in the shop.
- Coin packs are only sold in the Stapel app from Google Play, not on the website.
6. Refunds and cancelling
- Coins are delivered immediately when you ask for them, so the seven-day cooling-off right in section 44 of the Electronic Communications and Transactions Act does not apply to them (section 42(2) of that Act).
- You can still ask Google Play for a refund under Google Play’s refund policy.
- Contact us if you were charged without receiving the coins, were charged twice, or a child bought without permission (section 3). We will put it right: deliver the coins or refund you.
- If a purchase is refunded or reversed, the coins from it are taken back, as far as they have not been spent. Looks you already got with them stay yours.
- These terms don’t take away any right you have under the Consumer Protection Act or other law.
7. Looks you own
A look you bought or earned stays yours for as long as the game runs. We may improve how a look is drawn. If we ever have to remove a look that you bought, we will give back the coins you paid for it.
8. Fair play
Don’t cheat, hack the game, abuse bugs or use other people’s accounts or payment methods. We may remove coins or looks gained that way and, in serious cases, close the account. We will tell you why, and you can respond (section 11).
9. If the game changes or closes
We keep improving the game, so modes, levels and prices can change. If we ever close Stapel or stop selling coins, we will announce it in the game at least 30 days before, and stop selling coins on the day we announce it. If you bought coins in the 30 days before that announcement, you can ask us for a refund of the part you have not spent.
10. Our responsibility
We work hard to keep the game running and your progress safe, but we can’t promise that it will always be available or free of mistakes. As far as the law allows, we are not responsible for indirect loss, and our total responsibility to you is limited to what you paid us for coins in the 12 months before the problem. Nothing in these terms limits our responsibility for gross negligence or anything else the Consumer Protection Act does not allow us to limit.
11. Complaints and disputes
First talk to us (section 1); we answer within 5 working days. If we can’t solve it, you can go to the Consumer Goods and Services Ombud (CGSO), the National Consumer Commission, or a court. For a purchase’s payment you can also contact Google Play support.
12. Privacy
What we keep about you, also for purchases, and your rights under POPIA are in our privacy policy.
13. Law, changes and contact
South African law applies. We may change these terms; the version date is at the top, and we announce material changes in the game before they apply. A change never applies to coins you bought before it. Questions: lekkerlocal.apps@gmail.com.